Daisy Swivel Chair - Knoll Natural Boucle

Dispatch: In-stock items ship from our New York or North Carolina warehouse within 2–4 weeks. Carrier transit and final delivery follow dispatch; arrival timing depends on the item, service level and destination.

Standard doorstep delivery: Eligible orders below $1,500 have order-value-based rates of $20–$150. Eligible orders of $1,500 or more ship free. Product and destination exceptions apply. White Glove delivery costs extra. See our Shipping Policy for rate brackets, service details and exclusions. Available services and final charges are confirmed at checkout.

For help with delivery timing or options for your address, email help@maadson.com or call 212-206-1200 before ordering.

Delivery damage: Photograph the packaging and any damage, keep the packaging, and contact help@maadson.com promptly so our team can help with the next steps.

Standard returns: Request authorization within 30 days of receipt. Items must be in new condition with original packaging. Standard returns receive store credit, less a 15% restocking fee and return shipping costs. Contact help@maadson.com before returning an item.

Jake chair trial: Separate original-payment refund and fee terms apply only to the first 20 qualifying paid online Jake-chair orders placed and paid October 18–November 16, 2026, New York time, or until the cap is reached. Customer pays return freight; paid shipping and White Glove charges are not refundable. Other products and nonqualifying orders follow the standard terms.

Trial eligibility and full return terms